The City of Lockport makes every effort to clear the roads from curb to curb where cars are not parked on the street. In many cases, with wet snow, the snow may damage/remove mailboxes that are set close to the street; this is unavoidable. Mailbox damage complaints will be dealt with on a case-by-case basis. If the city is responsible for mailbox damage, call Public Works at 815-838-0549, option 8, to submit a service request. If it is determined by Public Works that the damage is a result of the plow blade coming into direct contact with your mailbox, you will have the following options:
- Public Works will repair it.
- If it is not repairable, we will replace it with a 4x4 post and standard metal mailbox in your choice of black or white.
- You can repair it or replace it yourself. The city will reimburse you up to $30 for materials. A receipt must be submitted to Public Works.