Which major roads are maintained by the state or county, and which does the city maintain?
State-Maintained Roads - Illinois Department of Transportation - 815-722-6652
  • State Street (also known as Route 171 or Archer)
  • New Avenue
  • Route 7 (also known as 9th Street or 159th Street)

County-Maintained Roads - Will County Highway Department - 815-727-8476
  • Briggs Street
  • Division Street east of Briggs to Cedar Road
  • Cedar Road

City-Maintained Roads - Public Works Department - 815-838-0549, option 8
  • Division Street west of Briggs Street
  • Farrell Road
  • Gougar Road from Bruce Road to 163rd / 7th Street
  • Gougar Road north of 151st Street
  • 147th Street to Lemont Road
  • Thornton from State Street to Madison

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1. Which major roads are maintained by the state or county, and which does the city maintain?
2. My yard was damaged by city snowplows. Who will repair it?
3. My mailbox was damaged by city snowplows. Who will repair it?
4. How does the city decide when snow / ice removal is needed?
5. Why does the city have an overnight parking ban on all streets?
6. Why does the plow push snow into my driveway?
7. Can I push the snow from my driveway into the street?
8. Who is responsible for clearing the snow 3 feet around the fire hydrant?
9. How do I report a pothole on my street?
10. When will my street be swept?
11. I have a dead animal on my street. Who picks it up?
12. What do I do if my streetlight is out?
13. When will my tree be trimmed?
14. What is Lockport’s tree policy?
15. I had a tree removed. When will it be replaced?
16. When does the city plant sod, and when do they use black dirt and seed?
17. I have a loose or hanging tree limb. What do I do?
18. What do I do about leaf pickup?
19. There is water in my basement. What should I do?
20. There was a water main break on my street, and my yard was damaged. When will it be repaired?
21. How do I locate my B-box?
22. What do I do if I have rusty water after a main break repair or hydrant flushing?
23. Who do I call for sewer issues?
24. I am going to dig in my yard. Do I need to call J.U.L.I.E.?
25. There are different colored flags in my yard. Why are they there, and what do they mean?
26. I am having problems with mosquitoes. Who should I call?
27. Who will handle my branch/brush/yard waste pick up?
28. Where do residents drop off their Reduced Pressure Zone (RPZ) reports?