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1. Does the city require dog / cat tags?
2. How many dogs / cats are allowed in one residence?
3. What can I do if I find a stray / wild animal?

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1. When is a Building Permit required?
2. When is a Building Permit not required?
3. Who is responsible for obtaining a permit?
4. What is the processing time for a permit?
5. What type of payment do you accept?
6. How can I find my plat of survey?
7. What codes does the City of Lockport follow?
8. How long is a permit valid?
9. How can I be sure the contractor I have chosen is trustworthy?
10. Are contractors required to register with the Building Department?
11. I am a homeowner, can I complete work on my own home?
12. What is J.U.L.I.E. and what is the number?
13. What are the swimming pool regulations within the City of Lockport?
14. Why is a street bond required for my project?

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1. What is the benefit of Electric Aggregation?
2. What does the City of Lockport stand to gain from this?
3. I have no problem with ComEd currently. Why would I change?
4. What do I have to do to participate in the program?
5. I opted-in to Verde Energy a few years ago and it was lower. Why the change?
6. I'm still not sure. What if I don't like the program or want to opt-out later?
7. Who do I contact from the City with questions about the program?

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1. Which major roads are maintained by the state or county, and which does the city maintain?
2. Do you have a list of survey benchmarks?
3. Who do I contact regarding the city's Sidewalk Program?
4. My final grading is not approved. Why can't I install a fence / pool / shed?
5. My neighbor's sump pump is discharging onto my property. How can I make them stop this?
6. I want to regrade my yard. Do I need a permit?
7. I want to tie my sump pump into the storm structure in my rear yard. Do I need a permit?
8. I am experiencing a drainage problem. What do I do next?
9. How can I determine if a property is within a floodplain?
10. Has my landscaping been approved? When will I receive my refund?

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1. What are the phone numbers for the utility companies that service Lockport?
2. What are the factors in determining how ComEd trims trees?
3. Who do I contact to rent Central Square Gym?
4. What are the hours of operation for the city's departments?
5. Does the city have a transfer tax?
6. What is the phone number and information for the Lockport Township Senior Shuttle Bus?
7. What is the EMA?
8. Is there Pace bus service in Lockport?

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1. If I have to leave my car overnight at the Metra lot, who do I contact?
2. Who do I contact for overnight parking for guests?
3. Is overnight parking allowed?
4. Why does the city have an overnight parking ban on all streets?

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1. Which major roads are maintained by the state or county, and which does the city maintain?
2. My yard was damaged by city snowplows. Who will repair it?
3. My mailbox was damaged by city snowplows. Who will repair it?
4. How does the city decide when snow / ice removal is needed?
5. Why does the city have an overnight parking ban on all streets?
6. Why does the plow push snow into my driveway?
7. Can I push the snow from my driveway into the street?
8. Who is responsible for clearing the snow 3 feet around the fire hydrant?
9. How do I report a pothole on my street?
10. When will my street be swept?
11. I have a dead animal on my street. Who picks it up?
12. What do I do if my streetlight is out?
13. When will my tree be trimmed?
14. What is Lockport’s tree policy?
15. I had a tree removed. When will it be replaced?
16. When does the city plant sod, and when do they use black dirt and seed?
17. I have a loose or hanging tree limb. What do I do?
18. What do I do about leaf pickup?
19. There is water in my basement. What should I do?
20. There was a water main break on my street, and my yard was damaged. When will it be repaired?
21. How do I locate my B-box?
22. What do I do if I have rusty water after a main break repair or hydrant flushing?
23. Who do I call for sewer issues?
24. I am going to dig in my yard. Do I need to call J.U.L.I.E.?
25. There are different colored flags in my yard. Why are they there, and what do they mean?
26. I am having problems with mosquitoes. Who should I call?
27. Who will handle my branch/brush/yard waste pick up?
28. Where do residents drop off their Reduced Pressure Zone (RPZ) reports?

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1. Do the tornado sirens run for the entire length of the tornado warning or do they shut off?
2. Is there a 2nd siren that goes off to signal the end of the tornado warning?
3. What resource is going to be the best for us during a storm to give us up-to-date information on the storm? Is there a website or radio station where this local information is broadcast?
4. I heard a siren in the morning and it was clear out. Why might this be?

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1. Do I need to purchase a vehicle sticker?

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1. Will Waste Management take appliances / furniture?
2. Will Waste Management pick up construction debris?
3. Will Waste Management collect carpet?
4. Will Waste Management collect Christmas trees?
5. Will Waste Management collect grass clippings and yard waste?
6. What will not be collected by Waste Management?
7. Can I rent an extra garbage or recycling tote?
8. Can I set out additional garbage / recycling containers and/or bags aside from the carts that were provided?
9. What is the holiday schedule for garbage collection?
10. Is there a senior discount for garbage service?
11. How do I get a new recycling bin?
12. Who will handle my branch/brush/yard waste pick up?
13. Who do I call for garbage / recycling pickup?

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1. When are water bills due?
2. Is there a senior citizen discount for water / sewer?
3. How do I get my water turned back on once it is shut off?
4. Does the city give a summer discount on water / sewer?
5. I just moved to Lockport. How do I get water service in my name?
6. What do I do if I have rusty water after a main break repair or hydrant flushing?
7. I am moving out of Lockport. Who do I call to cancel my water billing?
8. Who do I call if my water meter is not working?
9. Where do residents drop off their Reduced Pressure Zone (RPZ) reports?